Inspection Procedure 8: No DVD (Video Disk) cannot be Played.


COMMENTS ON TROUBLE SYMPTOM



PROBABLE CAUSES



  • Defective DVD (video disk)
  • Malfunctions ofaudio visual navigation unit

DIAGNOSIS PROCEDURE

STEP 1. Confirmation in MMCS service mode
Perform "Network/Connect Line Check" in the MMCS service mode, and check whether "OK" is displayed under "DVD drive" (Refer to ).

Q. Is "OK" displayed under "DVD drive" item?
Go to Step 2.
Replace the audio visual navigation unit.

STEP 2. Check that a DVD’s recorded surface faces down.
Check that a DVD’s recorded surface faces down.

Q. Is the DVD inserted with its recorded surface facing down?
Go to Step 3.
Check the DVD’s recorded surface, and insert the DVD again (For a one-sided disk, its recorded surface should face down).

STEP 3. Check a DVD (video disk) to be inserted.
Check whether the DVD (video disk) is an authorized one.

Q. Is the DVD (video disk) an authorized one?
Go to Step 4.
Use an authorized DVD (video disk).

STEP 4. Check a DVD (video disk) to be inserted.
Check that there are no stains or scratches on the DVD (video disk).

Q. Are there any stains or scratches on the DVD (video disk)?
Clean or deburr the disk, or use a scratch and burr-free disk. Then insert the disk again.
Go to Step 5.

STEP 5. Substitute a known good DVD (video disk), and check the trouble symptom.
When a known good DVD (video disk) is loaded, check whether it is played normally.

Q. Is the check result normal?
Replace the DVD (video disk).
Go to Step 6.

STEP 6. Check the trouble symptom.
When a DVD (video disk) is loaded, check whether it is played normally.

Q. Is the DVD (video disk) played normally?
The diagnosis is complete.
Replace the audio visual navigation unit.