Inspection Procedure 10: Sound of a DVD can be Played, but no Image is Played.


caution Whenever the multivision display is replaced, ensure that the power supply circuit and the earthing circuit are normal. (Check that the voltage is 10 V or more.)

COMMENTS ON TROUBLE SYMPTOM



PROBABLE CAUSES



  • Defective DVD
  • Malfunctions of multivision display

DIAGNOSIS PROCEDURE


STEP 1. Check the DVD (video disc).



Q. Is the check result normal?





STEP 2. Temporarily replace the DVD with another DVD, and check the trouble symptom.



Q. Is the check result normal?





STEP 3. Check the service data log for the MMCS service mode.


(1)Display the service data log for the MMCS service mode. (Refer to .)
(2)Check that the service data log for drive is displayed.
(3)Check that the service data log for monitor is displayed.
(4)Check that the service data log for HDD is displayed.

Q. Is the error log displayed?







STEP 4. Perform "Network/Connect Line Check" in the MMCS service mode.


(1)Display "Network/Connect Line Check" in the MMCS service mode. (Refer to .)
(2)Check if "DVD Drive OK" is displayed.
(3)Check if "HDD Drive OK" is displayed.

Q. Is the check result normal?





STEP 5. Temporarily replace the multivision display, and check the trouble symptom.



Q. Is the check result normal?