Inspection Procedure 8: CD/DVD cannot be Played.


caution Whenever the multivision display is replaced, ensure that the power supply circuit and the earthing circuit are normal. (Check that the voltage is 10 V or more.)

COMMENTS ON TROUBLE SYMPTOM



PROBABLE CAUSES



  • Defective CD/DVD
  • Malfunctions of multivision display

DIAGNOSIS PROCEDURE


STEP 1. Check the CD/DVD insertion surface.



Q. Is the check result normal?





STEP 2. Check the CD/DVD.



  • Check that the DVD has the correct region code.
  • Check if the CD corresponds with the multivision display.

Q. Is the check result normal?





STEP 3. Check the CD/DVD.



Q. Is the check result normal?





STEP 4. Temporarily replace the CD /DVD with another CD or DVD, and check the trouble symptom.



Q. Is the check result normal?





STEP 5. Check the service data log for the MMCS service mode.


(1)Display the service data log for the MMCS service mode. (Refer to .)
(2)Check if the service data log for drive and HDD is displayed.

Q. Is the service data log displayed?







STEP 6. Perform "Network/Connect Line Check" in the MMCS service mode.


(1)Display "Network/Connect Line Check" in the MMCS service mode. (Refer to .)
(2)Check if "DVD Drive OK" is displayed.
(3)Check if "HDD Drive OK" is displayed.

Q. Is the check result normal?





STEP 7. Check of the troubles



Q. Is the check result normal?





STEP 8. Temporarily replace the multivision display, and check the trouble symptom.



Q. Is the check result normal?